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We welcome your email messages. We enjoy answering your questions, and are happy that you are interested in our puzzles and other items. But the demands on our time continue to grow. We’re especially busy during the holiday gift giving season.

Please keep the following things in mind before contacting us:

bulletCleverwood does not produce any of the items sold on this website - we are simply a retailer of the fine wooden goods that we carry. Due to this fact, we are unable to answer any questions concerning the finer points of puzzle construction or any information in relation to woodworking.
bulletAs a retailer, we are unable to provide custom work (other than laser engraving on large orders of 20 or more items). We may be able to point you in the direction of a wood working artist who would be able to assist you, but we can make no guarantee. Unfortunately, in our experience, most skilled woodworkers are occupied by their own designs leaving little time for custom work. For great custom laser engraving please visit: 
bulletThis message form goes directly to Cleverwood and is not connected in any way to any of the artists or manufacturers that we feature on our site. If you are trying to get a hold of any of these folks, please note that this e-mail will not get to them.
bulletAlmost all the questions we are asked are already answered on our Frequently Asked Questions page. Before you send us a message please check to see if it is already been answered on the FAQ. We can no longer personally respond to questions that have already been answered on the FAQ page.
bulletPlease tell us what your message is about in the Subject field! Be specific. 
bulletDue to the great amount of junk mail we receive we automatically delete messages with blank or ambiguous Subjects. We also delete messages with Subjects like:
•You must read this!!
bulletIf you want us to read your message make sure that the subject line makes it clear that your message is from a real person who interested in puzzles or woodworking. Don’t use ALL CAPITALS, and don’t forward anything. 

We will respond to all other questions as soon as possible~

~Click here to email us now~

~If you prefer you can also call us~

Thanks for your cooperation.

A mechanical puzzle is a self-contained object, composed of one or more parts, which involves a problem for one person to solve by manipulation using logic, reasoning, insight, luck, and/or dexterity.” - Jerry Slocum

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